Current signature — external mail

Their Outlook could not sign in silently, so they get no signature until they open the USP&E Signatures pane and choose Sign in with Microsoft 365 once. Usually classic Outlook on Windows. Names come from the mailbox address Outlook reported, matched to the directory.

Switched on, but the service has never handed them a signature since counting began. Either they have not sent mail since, or their Outlook cannot reach the service — check the list above, or ask them to open the pane.

For templates that show the sender’s own office: {{officeName}}, {{officeAddress}}, {{officeMainPhone}} and {{officeMapUrl}}. Wrap the block in {{#if officeName}}…{{/if}} so it disappears for anyone without an office. Templates that don’t use these placeholders are not affected.

A person’s office comes from their Office location in Microsoft 365, which is typed by hand, so map each spelling to an office in the table below. An office set on someone’s card beats Microsoft 365.

What happens to someone who joins the directory and has never been activated or deactivated by an administrator.

Changing this never switches anyone who is already in the directory on or off — it only decides what happens to the next new hire.

The signature behaviour for everyone without their own setting. Set it for one person on their card under Users, to try dynamic signatures with a few people before switching everyone.

Whether links in signatures record a click on the Analytics page before opening.

Applies to emails sent after each person’s signature next refreshes. Links in mail already sent keep working either way.

The details in each signature (name, job title, phone numbers, department) are read from Microsoft 365 fresh for every new email, so a change there shows on the next email.

Other information from Microsoft 365 is reused for up to the time below before it is fetched again: the directory on the Users page, Microsoft 365 group memberships, and the outbound connector’s lookups. Shorter means changes appear sooner; longer means fewer requests to Microsoft.

How large engineers’ PrivySeals appear in every signature. ECSA’s image is 599×127. To choose where the seal goes, put {{privySeal}} in a template; without it the seal is added at the bottom.

A key can read the signature — name, title, phone numbers — of every activated user, and nothing else. Treat it like a password: give each system its own key, restrict it to that system’s addresses where you can, and revoke it when it is no longer needed.